Starting January 1, 2020 Licensed Clinical Social Workers
May Apply for Authorization to Treat Injured Workers in NY

The New York State Workers' Compensation Board is pleased to announce that  Licensed Clinical Social Workers (LCSWs) may apply for authorization to treat injured workers in New York State, using the Board's new online application for authorization. The application must be done in a single sitting and only after all mandatory training has been completed (see full details below).


A new law signed as part of Governor Cuomo's 2019-2020 budget allows more types of medical providers, including LCSWs, to treat injured workers in the NYS workers' compensation system. Starting January 1, 2020, Board-authorized LCSWs can treat patients with work-related injuries or conditions and bill for services under their own Board authorization, provided there is a referral from the treating medical provider. See our fact sheet for more information on workers' compensation and what it means to be an authorized provider.
Authorization process
To apply for authorization, you must:
  1. Sign up to use the NYS Workers' Compensation Board Medical Portal, a new online resource for medical providers, insurance carriers and other workers' compensation system participants.
  2. Complete the mandatory training courses.
  3. Complete the New Provider Authorization Request online application form, accessible on the Board's Medical Portal, and submit it to the Board.
Sign up to Access the Medical Portal
To access the Medical Portal and new provider training, you must have an NY.gov ID. This is not the personal NY.gov ID that you may have with other agencies, such as the Department of Motor Vehicles, Department of Taxation and Finance, etc.
An NY.gov User ID and temporary password will be generated for you when you register for Medical Portal access. When you register for access, you will be asked for your email address. This should be your individual email address, not a group or practice email address.
Complete Required Training
Once you have access to the Medical Portal, and before applying for Board authorization, you must complete the following training modules required for LCSWs:
  • Medical Portal
  • Medical Request Forms (C-4 AUTH, MG-2 and MG-1)
  • Billing: Medical Fee Schedules
  • Dispute Resolution
  • Impairment Guidelines
  • Medical Treatment Guidelines
  • Variances
This training is delivered through the CourseMill learning management system, which you will access through the Medical Portal.
Once you've received your Medical Portal credentials, you can access the training by selecting Medical Portal from the "Log in to Access" box on the top right of the Board's website homepage (wcb.ny.gov).
From the Medical Portal homepage, select Medical Provider, then Training, and then Training Requirements for Provider Authorization. You will see a listing of the required courses by provider type with links to CourseMill.
When accessing CourseMill for the first time, you will set up a new user account using the same email address you used when signing up for the Medical Portal. On future visits, you may be able to bypass the CourseMill login when signed into the Medical Portal.
Complete the New Provider Authorization Request (Now Available!)
Once you've completed the required training, you can begin the New Provider Authorization Request online application form, which you can access from the Medical Portal homepage. Because the application must be done in a single sitting (you can't save and come back later), it is important to have the following information readily available before you begin:
  • Your individual National Provider Identifier (NPI)
  • Mailing and practice address(es)
  • NYS license number(s)
  • Board certification(s), if applicable
  • Disciplinary information
  • Curriculum vitae/resume
Once you have completed your application, it will automatically be electronically submitted to the Workers' Compensation Board. The Board will then review your application and notify you whether you have been approved for authorization to treat injured workers, and advise on next steps.
Important note: Medical providers may not treat any workers' compensation claimants unless and until the provider's application has been approved and the provider is authorized by the Board.
More information and resources
Additional information on the Expanded Provider Law is available at wcb.ny.gov/newprovider, including frequently asked questions, a chart detailing changes for providers, and a fact sheet for Licensed Clinical Social Workers. For more information on signing up for the Medical Portal, please see the Medical Portal Overview webpage.
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